SHOPPING

We have designed our site in a straight-forward fashion so that you can find quickly what you're looking for. From any page, just click on the desired text on the menubar (for example "Suits") to view the items offered in that category.

To purchase items, just click on the "Add toCart" button. If you have not logged on before doing so, you will be prompted to create an account. You may add as many items as you wish to your shopping bag. Once you have added an item you wish to purchase to your shopping bag you may continue shopping by clicking the "Continue Shopping" button.

Once you are ready to checkout you can return to your shopping bag by clicking on "cart" on the top menu of all pages. Click on "Checkout" to proceed. You will be asked to confirm your shipping address and payment information. After having clicked on the "confirm order" button, you can continue shopping or verify your order status.

Tax and shipping is calculated automatically for shipments within the US and Canada. Click on the highlighted words for our shipping and tax policies or for international orders .

Once your order has been processed through our secure server, we will fill it within 24 hours and ship it to you as soon as possible. We will then send you a confirmation by email to tell you when you can expect your items.

If you have any question or just want some advise, don't hesitate to contact us . We will be happy to walk you through our site.

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PAYMENTS

ExecStyle.com accepts American Express, Visa and Mastercard as methods of payment for your orders.

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PRIVACY POLICY

At ExecStyle.com, we commit to protecting your privacy.

execstyle.com collects customer information through its web site. We use this information to process orders, enhance our customers' shopping experience, and communicate with our customers about products, services, and promotions. At no time, do we sell, trade or rent the information you provide us online with any outside company or third party.

When you place an order at execstyle.com, we collect your name, mailing address, and phone number. We also collect your email address when you order from our web site, so that we can send you any necessary email messages related to your order, such as an order confirmation notice.

If at any time you would like us to delete any of your personal information on file, feel free to contact us by email at info@ExecStyle.com . Please be sure to include your email address and full name.

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UPDATING YOUR PERSONAL INFORMATION

We will greatly appreciate you taking the time to update your phone number, address, email or size information in case of any changes. Just email us the new information at info@ExecStyle.com .

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YOUR ACCOUNT

Logging into your account lets you follow-up on your orders. The order status will state "pending" once you have confirmed your order and while we are processing it. It will state "shipped" once it has been sent to you. Please contact us if you have any questions.

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FORGOT YOUR USERNAME OR PASSWORD?

Just send us an email at info@ExecStyle.com asking for them. Please include your full name and phone number in order for us to locate your file. We then send you an email with the correct information.
Guaranteed Satisfaction

www.ExecStyle.com guarantees 100% satisfaction. If for some reason you are not completely satisfied with the item(s) you purchased, we will gladly assist you in a prompt refund or exchange. Please contact us for further assistance.

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SIZING

Please click here for help on how to find your correct size.

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SHIPPING POLICY

Following credit approval, your order will be processed the next business day (Monday through Friday not including holidays).

STANDARD SERVICE - $14.95US

For Canadian orders we ship via CanadaPost Expedited Service unless you request otherwise. You should receive your order within 2 to 4 business days from the day your order is shipped.

For USA orders we ship via USPS International Express. You should receive your order within 3 to 5 business days from the day your order is shipped.

ONE-DAY SERVICE - $49.95US

One-Day delivery(excluding porcessing time), depending on product availability, ships via Globex Courier/DHL or FedEx. You should receive your order within 1 to 2 business days from the day we ship your order.

INTERNATIONAL SERVICE - $44.95US (outside North America)

International delivery, depending on product availability, ships via EMS. You should receive your order within 4 to 6 business days from the day we ship your order.

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INTERNATIONAL ORDERS

If you are ordering from a country other than the U.S.A or Canada, we will email you the shipping cost after you have confirmed your order. We will, of course, wait for you to confirm this as well before processing your order.

International orders may be subject to duties and taxes which are payable at the time of delivery. For more information regarding your country's custom policies, please contact your local customs office.

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TAXES

Sales tax is NOT charged on items shipped to the US or any location out of Canada

Shipments made within Canada are subject to the following taxes:

HST for Newfoundland, New Brunswick and Nova Scotia
GST and PST for Quebec
GST only for all provinces West of Quebec as well as Nunavut, North West Territories and Yukon

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RETURN POLICIES

If you wish to return or exchange your online purchase, please ensure all tags are intact and the item is returned in its original condition. You must contact us to obtain a return authorization number by calling 514-737-1402 or 1-877-393-2789. Without an R/A number, returned items will not be accepted. All returns and exchanges must be sent within 21 days of shipping in order to receive the full amount less the original shipping charge. *Orders that qualified for free shipping are refunded less actual shipping & handling costs.

*Please note: if items are not returned in their original condition or after the 21-day time frame, a 25% restocking fee will be charged. 50% will be charged if both conditions are met.

All sales are final on any product that has been altered or modified in any way.

We recommend any returned merchandise is sent by a traceable method to ensure a documented delivery to us.

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TAILORING

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SECURITY TECHNOLOGY 

Verified by Visa™ and MasterCard® SecureCode™
Verified by Visa™ and MasterCard® SecureCode™ are programs that use a simple password verification process that protects you, the cardholder from unauthorized use. This is a STANDARD feature for ExecStyle.

Payment Card Industry Data Security Standard (PCI)
In the age of identity theft, the Payment Card Industry (PCI) Data Security Standard is a stringent measure designed to protect customer data. Visa and MasterCard, along with other payment card companies, have collaborated to create this single set of worldwide requirements for consumer data protection across the entire industry. InternetSecure maintains these best practices for securing credit card data that is stored, processed or transmitted.

Visa CVV2, MasterCard CVC2, Amex CID
This is a 3 or 4 digit value that appears on the signature stripe on the back of credit cards. It is intended to confirm that the buyer has the physical card in their possession at the time they are completing the purchase.

Address Verification Service
Your billing address is compared to that which their bank has on file.

Secure Web Server
ExecStyle employs redundant Servers using SSL (Secure Socket Layer) encryption for the secure exchange of data between your customers and the InternetSecure Payment Engine. The system supports both 40bit and 128bit SSL encryption on virtually all browsers.

Firewall
The ExecStyle transaction system resides behind a dedicated Firewall running on redundant servers utilizing co-location facilities. This protects the ExecStyle transaction system and the data passing through.

ExecStyle's Risk Management System
ExecStyle's Risk Management includes protection against fraudulent credit card number generators, 'Web Page Hacking' to alter prices, redundant accidental transactions, and much much more.

Private Processing Network
Once ExecStyle receives all required information from you, the transaction is processed with the banks over private digital lines, not back out over the Internet.

Our methods combine the best of traditional electronic transaction security, the most sophisticated TCP/IP network and Internet web security, and a customized extended security and risk management suite built on our experience. No other real time Internet processing system offers our levels of consumer and merchant comfort.

If you prefer not to submit credit card or other information through your browser, you may call us at 1-877-ExecStyle (877-393-2789). We are happy to help.

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